Debit Card Replacement
DEBIT CARD REPLACEMENT
If your Motion debit card is lost, stolen or damaged you may block your card by calling our Fraud Prevention Center at: 800.554.8969.
To order a new card call: visit any Motion branch.
For more information, please call: 908.862.6966 option 3 and then option 4
International Travel Notice: Visa Fraud Control confirmed that most fraudulent activity originates outside of the United States. Thus to help guard you against fraud, our Debit Card(s) have an international security block. If you plan to travel outside of the United States, we ask that you notify us at least one week prior to your trip at: 908-862-6966 option 3 and then option 4 to have the block temporarily removed and to ensure you can use your Debit Card(s) without interruption. The information you will have to provide us will include the exact dates of your travel and the country/countries you will be visiting; or the date(s) you will perform a non U.S based transaction and the country with which you will be transacting. For added security, you may still receive a courtesy call from our fraud monitoring service asking you to verify your international purchases.
Visa® is accepted worldwide, and by signing for purchases you ensure Visa is processing the transaction. When using your Debit Card abroad, it’s recommended to use the credit option rather than using your PIN at participating merchants. If you enter your PIN instead, the payment is routed differently and some international merchants may not be able to process your PIN transactions, resulting in a declined payment. However, your Debit Cards and ATM Cards will work in international ATMs by using your PIN.