International Travel Notice:
Visa® Fraud Control confirmed that most fraudulent activity originates outside of the United States. Thus to help guard you against fraud, our Debit Card(s) have an international security block. If you plan to travel outside of the United States, we ask that you notify us at least one week prior to your trip at: 908-862-6966 option 3 and then option 4 to have the block temporarily removed and to ensure you can use your Debit Card(s) without interruption. The information you will have to provide us will include the exact dates of your travel and the country/countries you will be visiting; or the date(s) you will perform a non U.S based transaction and the country with which you will be transacting. For added security, you may still receive a courtesy call from our fraud monitoring service asking you to verify your international purchases.
Visa® is accepted worldwide, and by signing for purchases you ensure Visa® is processing the transaction. When using your Debit Card abroad, it’s recommended to use the credit option rather than using your PIN at participating merchants. If you enter your PIN instead, the payment is routed differently and some international merchants may not be able to process your PIN transactions, resulting in a declined payment. However, your Debit Cards will work in international ATMs by using your PIN.
Motion Federal Credit Union is committed to keeping our members’ financial and personal information secure and confidential. Member information will not be sold for any reason and remains confidential even after termination of membership.
What does Motion Federal Credit Union do with your personal information? Click here for information.
ONLINE PRIVACY PRACTICES
Keeping financial and personal information secure is a very important responsibility. Motion Federal Credit Union is committed to protecting the information of members and visitors who use the website. Trust that handle all personal information with care. As with all information we collect through other means, we use the information you provide online to respond to your requests, service your accounts and provide you with information about other services.
To ensure information remains confidential, Motion Federal Credit Union uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website.
Do not provide information that is sensitive or confidential through unsecured email. When contacting us via email, do not send sensitive information such as; your member account number, social security number, or PIN. If you have questions concerning your account, you should contact the credit union by telephone.
LINKING TO OTHER SITES
Motion Federal Credit Union’s website contains links to third party sites. These links are provided for convenience purposes and are not operated by Motion Federal Credit Union. You will be leaving Motion Federal Credit Union’s website upon visiting these links and a notice will be displayed indication that. The information and content provided on these third party websites is not underwritten nor guaranteed by Motion Federal Credit Union. Motion Federal Credit Union is not responsible for the content of the linked website and cannot guarantee the relevance, timeliness, or accuracy of the materials provided by other agencies or organizations. Motion Federal Credit Union does not represent either the third party or the member if the two enter into a transaction.
Privacy and security policies of non-Motion Federal Credit Union’s websites may differ from those practiced by Motion Federal Credit Union. We do not control any of these sites and are not responsible for the privacy or security in these sites. If you choose to link to one of these sites, we strongly suggest that you review their privacy statement, especially prior to entering any non-public information.
Information is collected to provide members with requested services only. Information such as name, address and social security number are collected upon applying for membership, or additional services. Credit and payment history information may be obtained when a member applies for a credit card or loan. Members will never be required by Motion Federal Credit Union employees to provide their online member access password information.
Financial information is disclosed within Motion Federal Credit Union to provide competitive products and superior service. Motion Federal Credit Union employees have limited access to select member information necessary to perform daily operations including, but not limited to:transaction completion, account maintenance, additional service provisions, as requested by the member. Information is provided, on a limited basis, to external service providers that assist in delivering products to our membership. These service providers are required to agree, in writing, to confidentiality and privacy standards established by Motion Federal Credit Union. Occasionally, Motion Federal Credit Union may be required, by law, to disclose non-public personal information for governmental or judicial purposes.
Member information is kept secure and confidential through physical, electronic, and procedural safeguards that comply with federal regulations and industry standards.
Questions or concerns regarding our privacy commitment should be directed to a local branch.
Tips on Creating Passwords
Your personal information and accounts are better secured with a strong password. Weak passwords can leave your computers, personal information and accounts vulnerable for attacks. A weak password could contain a username, an actual name, or the name of a company. In fact, it could be a complete word from the dictionary, i.e., password. Create a strong password that you will remember. Make it complex by mixing upper and lower case letters, mixed with numbers.
The National Credit Union Administration (NCUA) Warns about Telephone Fraud
The National Credit Union Administration today warned consumers to beware of a new telephone fraud, known as a “vishing” scheme that is using the agency’s name in an attempt to obtain personal financial information.
Several credit union members have been contacted by an automated phone call claiming to be from NCUA and notifying consumers their debit cards have been compromised. The call then asks the receiver to follow prompts, which request personal information, including sensitive financial data and personal identification information.
Anyone contacted by this so-called “vishing” scheme should immediately contact NCUA’s Consumer Assistance Center Hotline at 800-755-1030 or by email at firstname.lastname@example.org to report the scam. Operators answer calls Monday through Friday between 8 a.m. and 5 p.m. Eastern.
NCUA neither seeks personal information from consumers over the telephone nor handles day-to-day maintenance of member account information. NCUA works with law enforcement agencies, including the FBI, to protect consumers from frauds of this nature.
NCUA urges consumers to never verify or release personal financial information to unknown callers.
One’s identity is one of your most valuable assets. Motion is committed to teaching members how to prevent identify theft and report fraud. Shred documents that contain your name, address and other sensitive data.
For more fraud alerts information click here.